Duolingo Replaces ‘Hearts’ with ‘Energy’ System to Reduce User Frustration

Central Theme

The article reports on Duolingo’s introduction of a new “Energy” system, which is designed to replace the existing “Hearts” feature. The primary goal of this change is to reduce user frustration and create a more effective and encouraging learning environment.

Key Points & Findings

  • Problem with the “Hearts” System: The old system penalized users for every mistake by deducting a “heart.” This was particularly discouraging for beginners, as it could abruptly end a lesson and punish the natural process of making errors while learning.
  • How “Energy” Works: The new feature is described as a “learning battery.” It depletes over time, not as a direct result of incorrect answers. Users can recharge their energy by providing correct answers, and it fully regenerates over approximately one day.
  • Shift in Philosophy: This change marks a move from a punitive model (punishing mistakes) to a reward-based one (rewarding correct answers and consistent practice). Duolingo emphasizes that making mistakes is a necessary part of learning and shouldn’t be penalized.
  • Goal: The company aims to better promote effective, long-term learning habits, which are based on scientific research, by removing a significant source of user demotivation.

Conclusion

Duolingo is evolving its gamification strategy to be more supportive of the learning journey. By eliminating the penalty for errors, the platform aims to cultivate a less stressful and more encouraging atmosphere that helps users persist with their studies. While the “Energy” feature is currently being rolled out to a limited number of users, its promotion suggests a wider release is imminent.

Mentoring Question

Reflecting on your own learning experiences, how has the fear of making mistakes impacted your progress? Do you think a system that doesn’t penalize errors, like Duolingo’s new ‘Energy’ feature, would make you more likely to persist?

Source: https://www.telepolis.pl/tech/duolingo-wie-co-robi-mala-zmiana-a-pomaga-w-nauce


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