The Onboarding Challenge
Google conducted research to determine why some new employees become productive immediately while others take weeks or months. They found that the difference often lies in specific actions taken by managers during the onboarding process. Instead of implementing a complex system, Google found success by simply emailing managers a reminder list of five items one day before a new hire started.
The 5 Essential Onboarding Tips
The research team identified these five simple but critical actions for managers:
- Match with a Peer Buddy: Pair the new hire with a colleague to help them navigate the organization.
- Build a Social Network: Actively assist the new employee in making connections within the team.
- Monthly Check-ins: Schedule recurring meetings once a month for the first six months to monitor progress.
- Encourage Open Dialogue: Create an environment where the employee feels comfortable asking questions and speaking up.
- Meet on Day One: Have a conversation on the very first day to clearly define roles, responsibilities, and expectations.
The Results
Managers who followed these recommendations saw their new hires get up to speed 25 percent faster than those who did not. In practical terms, this resulted in gaining an extra month of productivity.
Key Takeaway
Many managers neglect these steps because they feel “too busy.” However, new employees should be viewed as a financial investment. Spending a small amount of time on these foundational conversations ensures the investment yields a return as quickly as possible.
Mentoring question
If you view your new hires as a financial investment, what specific task in your schedule can you deprioritize to ensure you have time for a structured ‘Day One’ conversation with them?