Career success is rarely a matter of luck; it is the result of consistent daily behaviors that shape how we are perceived. Gorick Ng, a career adviser at Harvard University, suggests that successful professionals master three specific areas—Competence, Commitment, and Compatibility (the “3 Cs”). Mastering these helps ensure that when colleagues evaluate you, the answer is a resounding “yes” to whether you can do the job, whether you want to be there, and whether you are easy to work with.
1. Demonstrating Competence
Competence extends beyond degrees and technical skills listed on a résumé. It involves performing tasks accurately, on time, and without constant supervision. To demonstrate this, successful individuals:
- Take Ownership: Instead of waiting for instructions, they propose solutions and accept responsibility for the outcomes.
- Prioritize Quality: They meticulously check details to avoid errors that could undermine trust.
- Manage Expectations: They keep promises and communicate potential delays early.
2. Showing Commitment
Commitment is about displaying an authentic desire to be part of the team without being overbearing. Key behaviors include:
- Presence: Being punctual, prepared, and actively listening during meetings.
- Timeliness: Responding to communications at a pace similar to the rest of the team.
- Curiosity: Asking insightful questions that demonstrate critical thinking and a desire to understand context.
3. Ensuring Compatibility
Often the most underestimated factor, compatibility refers to the ability to work smoothly with others. This involves:
- Building Relationships: Going beyond tasks to show interest in colleagues as people.
- Showing Respect: Understanding the team’s unwritten hierarchy and adapting communication styles accordingly.
- Adaptability: Observing the specific work style of the new environment rather than assuming previous methods will apply.
Navigating an Unfair System
Ng acknowledges that the workplace is not a level playing field. Women, minorities, and individuals with difficult-to-pronounce names often face stricter scrutiny regarding their competence and “fit.” While the system requires improvement, understanding these dynamics provides professionals with the tools to navigate their careers with greater confidence and strategic awareness.
Mentoring question
Which of the ‘3 Cs’ (Competence, Commitment, Compatibility) do you think your current team perceives as your strongest asset, and which one needs the most conscious improvement starting today?